Privacy Policy
This Privacy Policy explains how personal data is collected and processed when you visit this website (virtual-assistance.eu) and how you can exercise your rights under the General Data Protection Regulation (GDPR).
1. Controller
The party responsible for data processing on this website (the "controller" under the GDPR) is:
Jeannine Keshvari - Virtual Assistance
Jeannine Keshvari
Stendelweg 12
14052 Berlin, Germany
Phone:
USA + 1 (650) 910-7316
Germany +49 (0) 152 535 702 28
Email:
info@virtual-assistance.eu
contact.jk.va@gmail.com
2. General Information and Legal Bases
We process personal data only where permitted by law.
Depending on the situation, the legal basis is:
your consent (Art. 6(1)(a) GDPR);
the performance of a contract or pre-contractual measures at your request (Art. 6(1)(b) GDPR);
compliance with a legal obligation (Art. 6(1)(c) GDPR);
our legitimate interests, such as the secure and efficient operation of this website, provided your interests do not override them (Art. 6(1)(f) GDPR).
3. Hosting and Server Log Files
This website is hosted by our service provider (checkdomain GmbH, Große Burgstraße 27/29, 23552 Lübeck), who processes personal data on our behalf as a processor under a data processing agreement (Art. 28 GDPR).
When you access this website, the provider's servers automatically collect and store information that your browser transmits. This typically includes the browser type and version, the operating system used, the referrer URL, the requesting device's IP address, and the date and time of access. This data is not merged with other data sources and is processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR) in the technically error-free presentation and security of our website. This data is stored for 7 days and then deleted.
4. Content Delivery Network (Website Builder)
This website is created with a website builder and delivered in part via a content delivery network (CDN). When pages load, your browser retrieves content such as images, fonts and scripts from this network, which requires transmitting your IP address to the CDN provider. This is done to deliver the website reliably and securely (Art. 6(1)(f) GDPR). Where the provider transfers data outside the EU/EEA, this is safeguarded by appropriate measures such as the EU Standard Contractual Clauses.
5. Contacting Us
If you contact us by email, telephone, or messaging service, the information you provide (such as your name, contact details and the content of your message) will be processed for the purpose of handling your enquiry. The legal basis is Art. 6(1)(b) GDPR where your request relates to a contract, and otherwise our legitimate interest in responding to enquiries (Art. 6(1)(f) GDPR). This data is deleted once your enquiry has been dealt with and no statutory retention periods require otherwise.
6. Messaging and Social Media Links (WhatsApp, LinkedIn)
This website contains links to WhatsApp and to a LinkedIn profile. These links only take effect when you actively click them; they do not transmit data to the respective providers simply by visiting our site. If you contact us via WhatsApp (WhatsApp Ireland Ltd. / Meta) or interact with our LinkedIn profile (LinkedIn Ireland Unlimited Company), the respective provider's own privacy terms apply, and data may be transferred to servers outside the EU/EEA, including the USA. We have no influence over the processing carried out by these providers. Please refer to their privacy policies for details.
7. Recipients and Processors
Personal data is disclosed to third parties only where necessary. This may include our hosting provider and the website builder acting as processors under Art. 28 GDPR. A transfer also takes place where we are legally obliged to do so.
8. Transfers to Third Countries
Where data is transferred to countries outside the EU/EEA (for example through the CDN or messaging/social media providers), this only takes place where appropriate safeguards under Chapter V of the GDPR are in place, such as an adequacy decision of the European Commission or the EU Standard Contractual Clauses.
9. Data Retention
We store personal data only for as long as is necessary for the respective purpose or as required by statutory retention periods. Once the purpose ceases to apply and no retention obligation exists, the data is deleted.
10. Your Rights
Under the GDPR you have the following rights regarding your personal data:
the right of access (Art. 15 GDPR);
the right to rectification (Art. 16 GDPR);
the right to erasure (Art. 17 GDPR);
the right to restriction of processing (Art. 18 GDPR);
the right to data portability (Art. 20 GDPR);
the right to object to processing based on legitimate interests (Art. 21 GDPR);
the right to withdraw consent at any time with effect for the future, where processing is based on consent (Art. 7(3) GDPR).
To exercise any of these rights, please contact us using the details in section 1.
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority. The authority responsible for us is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59–61, 10555 Berlin, Germany
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services or to legal requirements. The version published on this website at the time of your visit applies.
Status: 15. September 2026